I love turndown service at hotels. I leave my room, normally in a chaotic, explosive mess, and return to my things tidied up, water bottles by the bed, sometimes a treat, and classical music playing. All is calm.
I just checked into the Four Seasons Resort Scottsdale today and got the BEST turndown surprise tonight...my twitter handle, @anniefitz, etched in orange on two pillowcases. This will make me smile for a long time!
And what a fun way to surprise someone special - calling ahead to the hotel and having a pillowcase etched with their name (or twitter handle of course!).